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Integrated Security Solution

Implementing and monitoring physical security for an enterprise the size of Microsoft can be cumbersome and expensive; traditional approaches are inefficient and difficult to manage on a global scale.

Microsoft has built three state-of-the-art Global Security Operations Centers (GSOC) that combine physical security infrastructure with IT practices, using off-the-shelf software applications. These GSOCs provide an efficient and cost-effective security solution that can be managed from anywhere in the world.

Each GSOC monitors and responds to signal data and event notifications within its own region. Signal data includes intrusion, duress, environment and fire alarm information from all of the equipment related to physical security access control and monitoring. The GSOCs also facilitate communications and dispatch on-site security in response to events.


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Microsoft Global Security Technology Partner Program

Microsoft’s Global Security Operations Centers showcase best-practice use of Microsoft products in a real world environment; and highlight best-in-class software and hardware security applications that are based on Microsoft technologies. These security solutions are provided by a team of chosen technology partners within the Microsoft Global Security Technology Partner program.

Global Reach

The GSOCs monitor nearly 700 sites worldwide, along with 174,000+ active personnel access accounts, 14,000+ access card readers, 15,000+ video cameras connected to IP addressable digital video recorders and 345 fire panels

These sites also include more than 9,100 other devices, including duress alarms, biometric security systems and environmental alarms.

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Interoperability

Should any one of the three GSOCs be taken offline due to extenuating circumstances such as a power outage, monitoring loads can be transferred to one of the other GSOCs within minutes.

The monitoring personnel can examine building maps and video on any of the cameras near any reported event. While making an assessment using our GSOC SharePoint site, personnel can send instant messages to dispatchers who then relay instructions to local responders by way of Radio over IP (RoIP).

This allows a local, precision response to an event monitored from the other side of town — or the other side of the globe.

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Microsoft’s Global Security team is comprised of seasoned veterans from the law enforcement, military and public safety communities, including former Secret Service and FBI officials.

The team is tasked with protecting the people and assets of Microsoft on a daily basis, including the following practice areas:

Microsoft Products

Microsoft utilizes its own software and devices to provide the “IT Stack” that underlies the physical security infrastructure for each GSOC, and embeds partner technologies to provide the required security software and hardware solutions. The Microsoft technologies that are the backbone of each GSOC include:

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Implemented together, these Microsoft and partner technologies enable the Microsoft Global Security team to provide a range of security functionality, including:

Key Functional Components

Below is the current list of technology partners that are part of the Microsoft Global Security Technology Partner program. Clicking on each partner’s name will open a brief description of their respective security solutions.

Nearly every day of the workweek, a member of the Microsoft Global Security team welcomes current and potential Microsoft customers to one-on-one “showcases”, in order to demonstrate the capabilities of the GSOC infrastructure and the Microsoft and partner technologies deployed at them.

Secure Strategy Group

is Microsoft Global Security's strategic business development partner and point of contact for all Global Security Partnerships.

Key Functional Components

Mike Howard, Chief Security Officer, Microsoft Corporation
September 16, 2014

The ASIS International 60th Annual Seminar and Exhibits will take place from September 29 to October 2 in Atlanta, Georgia. During the event I will present on industry related topics and take part on the ASIS Young Professionals panel to share my personal experiences and advice with the next generation of security leaders. If you are attending the conference, please join us at the below sessions for greater insight regarding the technology we use to keep Microsoft safe and secure.
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Mike Howard, Chief Security Officer, Microsoft Corporation

July 24, 2014

Last May, I took part in an executive panel discussion about empowering female leadership at Singapore Management University (SMU) moderated by my friend Dr. Tanvi Gautam. The panel asked excellent questions about the qualities one needs for leadership, my own female role models, and the need for mentorship across gender lines. It was an honor to be a part of the event, and an extremely important topic to discuss.
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June 19, 2014

The Security Exhibition & Conference, Australasia’s premier security industry event, was held June 4-6 at the Melbourne Convention & Exhibition Centre. The three-day event showcased the latest local and international business security solutions, provided live demonstrations and shared practical education. Now in its 29th year, the conference attracted more than 4,500 security industry professionals from over 20 countries.
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Charles Randolph, Sr. Director, Microsoft Corporation
June 5, 2014

To Be or Not to Be…

Lately, I have found myself on the road a lot. It’s always interesting for me to make mental shifts between “doing the work” and “leading the work.” As much as I enjoy being part of a detail, there is great pleasure in watching the team sort out the complexities of a particular job. It’s also strangely odd to be there but not be part of the main mix, itself. As a leader, you may have experienced this strange sensation; if you have…it’s okay. What this really means is that your people are growing, learning and scaling to meet the challenges the industry is throwing at them, and you have done well guiding them along the way. Your job now is to figure out when you need to be “on the job” versus mentoring, managing, and providing cover for the team or working “on the business.”
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Brian Tuskan, Sr. Director, Microsoft Corporation
June 3, 2014

I challenge anyone to work at an enterprise like Microsoft and not be excited by the endless possibilities that technology presents. Here at Microsoft Global Security, we have a proven track record of deploying technology to support all elements of our business lines, including Investigations, Operations, Intelligence and our Risk Mitigation teams. During the past seven years we have continued to reinvent our Global Security Operations Centers (GSOCs), witnessing first-hand how strategy complimented by technology has helped us reduce risk, enhance our capabilities, and ultimately keep our people and assets safe.
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Brian Tuskan, Sr. Director, Microsoft Corporation
April 17, 2014

In Microsoft’s large and growing retail footprint, there will inevitably be losses, theft and the need for investigative services. Beyond this retail arm, Microsoft as a large global corporation is faced with the daily challenge of protecting its people and assets across many different and geographically dispersed locations. At Microsoft Global Security, we use a wide variety of technologies to support the requirements of these different business groups. To meet all of our directives, it is extremely important that our technology platforms not only provide flexibility in serving and supporting all of Global Security’s requirements, but are also able to meet our wider enterprise needs.
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Mike Howard, Chief Security Officer, Microsoft Corporation
April 9, 2014

Microsoft Global Security just returned from ISC West, the largest physical security conference and exhibition in North America. The annual event held in Las Vegas, Nevada, kicked off with packed educational sessions and a show floor that bustled with attendees surveying aisles and aisles of state-of-the-art security technologies.
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Mike Howard, Chief Security Officer, Microsoft Corporation
March 26, 2014

ISC West is the largest physical security show in North America, featuring over 1,000 exhibitors and business critical education programs. This year’s event will begin on Tuesday, April 1 with the >Security Industry Association’s educational program, for which I will share my thoughts on how to best engage and earn the respect of the C-suite through business acumen.
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Brian Tuskan, Sr. Director, Microsoft Corporation
March 19, 2014

Last Tuesday, Microsoft Global Security (MSGS) sponsored the first Latin America Regional Council (LARC) meeting held at the Florida International University in Miami, Florida.
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Brian Tuskan, Sr. Director, Microsoft Corporation
March 6, 2014

Earlier this week, Microsoft participated in `The Great Conversation’, a leading security industry event in Seattle. This annual event aims to advance the value of stakeholders in the risk, resilience and security industry through high level panel discussions and speakers, case study breakout sessions, a technology showcase and its Next Generation Security Leadership (NGSL) program.
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Brian Tuskan, Sr. Director, Microsoft Corporation
February 18, 2014

At Microsoft, our three Global Security Operations Centers (GSOCs) use enterprise situational awareness to safeguard employees, contractors, and visitors across more than 700 Microsoft locations worldwide. These state-of-the-art GSOCs combine physical security infrastructure with integrated technology, using off-the-shelf Microsoft software coupled with applications from key partners. This combination provides an efficient and cost-effective security solution that can be managed from anywhere in the world.
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Charles Randolph, Sr. Director, Microsoft Corporation
February 13, 2014

Who are the new protectors?

The one size fits all doesn’t quite work in the protection industry anymore. New risks and ways to think about them have forged slices of the business and while the basic job remains the same a need to define these sectors is beneficial.
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Mike Howard, Chief Security Officer, Microsoft Corporation
January 30, 2014

Security has always been a rapidly evolving environment and last year was no different. During the past year there were a number of changes in the physical security industry, and we expect these changes to continue into the New Year and beyond. Here are three security trends I feel played an important role at Microsoft during 2013.
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January 16, 2014

What is the most important aspect of a corporate intelligence unit? Watch Microsoft CSO Mike Howard, Sr. Director Charles Randolph and our Intelligence Unit Manager Richard Woods discuss this topic and how intelligence affects Microsoft’s overarching business strategy.
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Charles Randolph, Sr. Director, Microsoft Corporation
January 15, 2014

There are many issues and incidents which have affected the protection industry, the agent and the ability to perform the job. Here are four worth discussion and further study, both from an industry and individual view.
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Brian Tuskan, Sr. Director, Microsoft Corporation
December 18, 2013

The International Association of Chiefs of Police (IACP), a dynamic organization that serves as the voice of law enforcement, launched their redesigned website today at www.theiacp.org. The new website aims to embody their recently adopted mission: “Serving the leaders of today and developing the leaders for tomorrow”. The website redesign was made possible through a partnership with Microsoft and our strategic cloud technology partner, Aditi.
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December 11, 2013

Microsoft Global Security recently took part in the seventh annual ASIS Asia-Pacific Security Forum & Exhibition, held in Macau. The event addressed security challenges facing the Asia Pacific region, as well as those that extend globally. During the conference, Geoff Brown, our Asia Group Investigations Manager, led the featured session “Investigating Workplace Violence in Asia”.
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November 26, 2013

ASIS International’s 7th Annual Asia-Pacific Security Forum & Exhibition will take place next month from December 3-5 in Macau. During the event, Geoff Brown, our Asia Group Investigations Manager, will discuss managing threats made against Microsoft and its employees in Asia, including workplace violence.
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Mike Howard, Chief Security Officer, Microsoft Corporation
November 7, 2013

On Tuesday, I took part in the annual Security 500 Conference in New York City. The conference brings together business-minded leaders, who manage risk and security for their organizations, as well as security integrators. During the event, I shared how Microsoft uses intelligence and situational awareness to define our enterprise security program. Here are some the topics that highlighted our conversation.
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Brian Tuskan, Sr. Director, Microsoft Corporation
October 23, 2013

Microsoft Global Security recently joined the board of directors of the Physical Security Interoperability Alliance (PSIA), an organization with like-minded ideals concerning security system and device integration so that devices, services and systems can easily share the information and intelligence they generate.
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Brian Tuskan, Sr. Director, Microsoft Corporation
October 17, 2013

Microsoft Global Security recently announced its newest partnership with Secure Strategy Group, LLC at ASIS International Seminar & Exhibits last month. But how exactly will this alliance benefit Microsoft and our global security technology partners?
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October 14, 2013

Mike Howard discusses why it’s important to attend industry events like ASIS, how Microsoft’s presence at these events has matured, the importance of our technology partners and Microsoft’s impact on the security industry.
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Brian Tuskan, Sr. Director, Microsoft Corporation
October 2, 2013

Microsoft Global Security recently took part in the largest annual security industry event, ASIS International Seminar & Exhibits. The event, held in Chicago from Sept. 24-27, drew over 20,000 security professionals from around the world and featured 200+ educational sessions. During the conference, Microsoft Global Security announced a strategic partnership with Secure Strategy Group, LLC (SSG).
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Chuck Randolph, Sr. Director, Microsoft Global Security
September 22, 2013

Feeling a little stuck? Need a little motivation? Great, here are three thoughts and ideas to help you move yourself (and your strategy) forward.
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Mike Foynes, Sr. Director, Microsoft Corporation
September 20, 2013

Microsoft along with security experts from government, law enforcement, and academia security heads from various commercial organizations were invited to speak on a panel at one of the India’s most significant security events: Security Watch India’s Secure Cities 2013 - Conference & Exhibition, held in New Delhi on September 17-18.
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Mike Howard, Chief Security Officer, Microsoft Corporation
September 4, 2013

ASIS International 59th Annual Seminar and Exhibits will take place from September 24-27 in Chicago. During the event I will present a variety of industry related topics and participate in the Security Insights Program General Session on Friday. If you are attending the conference, please join us at the below sessions and visit the Microsoft Global Security team at booth #5027 for greater insight into the technology we use to keep Microsoft safe and secure.
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Brian Tuskan, Sr. Director, Microsoft Corporation
August 26, 2013

If you were at the Microsoft Homeland Security Conference in Honolulu, Hawaii, you heard how commercial off-the-shelf technology really helped with my job for 12 years in law enforcement. During the keynote, we discussed how to maximize the use of technology to manage an enterprise physical security group and keep the Microsoft Corporation safe.
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Brian Tuskan, Sr. Director, Microsoft Corporation
August 16, 2013

Microsoft, along with local sponsors Pacxa and Integrated Security Technologies (IST) recently hosted the first Microsoft Homeland Security Conference in Honolulu, Hawaii. The event gathered a broad range of security professionals to learn how new and evolving security technologies can be used to help develop stronger public and private partnerships.
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Brian Tuskan, Sr. Director, Microsoft Corporation
August 16, 2013

Close to two-hundred security professionals discussed how evolving technology could be used to help develop stronger public and private partnerships at the Microsoft Homeland Security Conference last week in Honolulu, Hawaii. After a full morning of presentations from security professionals including the Honolulu Chief of Police and the former Director of Operations for the United States Pacific Command, Microsoft Global Security’s James Louie and Bernard Kaopuiki started the afternoon explaining how they leverage technology at Microsoft for retail investigations and threat management.
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Chuck Randolph, Sr. Director, Microsoft Global Security
June 26, 2013

The long awaited movie version of Max Brook’s post-apocalyptic World War Z finally came to the big screen. If you have ever been around my team, you know that this book was almost required reading and started with the simple question, “What would you do if the Z war kicked off, during this detail?” Read More

 

Mike Howard, Chief Security Officer, Microsoft Corporation
June 12, 2013

I recently returned from a trip to Beijing and Singapore where I represented Microsoft Global Security in APAC. While there, I was asked to join an executive panel discussion at Singapore Management University (SMU) titled, "Successful Leadership & Gender: A View From The C-Suite". Leading up to the event, Dr. Gautam asked me a few questions about my views on empowering female leadership. Here are my responses. Read More

 

Chuck Randolph, Sr. Director, Microsoft Global Security
May 18, 2013

Many professionals and high performance achievers (especially in the executive protection and security industry) share a similar value: commitment. This very important (and often forgotten) trait helps us focus, drive and achieve goals.Read More

 

Chuck Randolph, Sr. Director, Microsoft Global Security
May 4, 2013

Why bring it up here? What does this have to do with leadership? Actually, I think there are a few observations about the fictional Thomas Sullivan Magnum and his stalwart band of companions with which we can draw some inspiration and observations about.Read More

 

Mike Howard, Chief Security Officer, Microsoft Corporation
February 28, 2013

Resilience the power or ability to return to the original form, position, etc., after being bent, compressed, or stretched; elasticity. Business resilience has been described in several ways with labels such as “crisis management” and “business resumption planning." Whether we refer to resilience in our personal or business lives, or the world at large there is a common theme regarding how well we prepare individually or as a group, to withstand and manage high impact, adverse events, and then adapt and recover from them. Read More

 

 

Mike Howard, Chief Security Officer, Microsoft Corporation
February 20, 2013

Start reading about organizations that are successfully managing risk, and several things will become apparent: First, It didn’t happen by accident, or occur overnight; second, the effort is team oriented, and based upon a strong business culture; and finally there is a common vision and a commitment to success. These things all happened because strong leaders made conscious decisions to align organizational culture with the needs of the business. Read More

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